Our Clients
See what our clients have to say about Anchor MSI
RHM
I appreciate the positive impact you have had on the team with a relentlessly positive outlook, and infectious sense of humour, even when times were difficult.
Task
As part of a central logistics team, to identify and deliver substantial improvements and savings within the Logistics budgets of RHM group companies.
Solution
Identify initiatives within the logistics operations of the group companies and then work with and support operational teams to successfully deliver savings.
Benefits
The successful delivery of budgeted logistics savings.
Unipart
smooth delivery of the system
Task
To set up and implement a new Import Centre within a shared 3PL site
Solution
On behalf of the client, to work closely with key stakeholders within the client business and with the project team at the 3PL to ensure the delivery of a working Import Centre on time and within budget.
Plus, providing support and management of agreed KPIs during the first 3 months trading to ensure compliance.
Benefit
The client benefited from a dedicated resource working hands on within the 3PL project team, ensuring delivery of a solution that matched its requirements and the 3PL benefited from a close working relationship with a client representative in ensuring the smooth delivery of the solution.
We have established an excellent working relationship which has not only helped the project to a successful completion but has demonstrated to both the client and Unipart that your contribution has been significant from conception through to Go Live.
Read our reference from Unipart
Dorma
Thanks for your hard work and commitment ... we now have far more functional and robust operating methods and systems, and I am personally grateful.
Task
To support the management team in the implementation of a new WMS system within the NDC, then, following implementation, to assume an interim General Management role to manage the site until a new General manager and Operations Manager could be recruited.
Solution
To provide expert support to ensure the WMS system bedded in correctly and anticipated benefits realised. Then, to continue to support the business by providing line management to maintain the benefits during a transitional period for the operation.
Benefit
Rapid delivery of benefits from the new WMS system followed by continued improvement and strong management control.
Hammond
Increase in productivity from 60%
Tasks
To improve the quality culture of the workforce and develop improvements in productivity and methods.
Solution
The establishment of a thorough understanding within the manufacturing units of the benefits of adopting continuous improvement and a zero defect culture. This encouraged team members to participate in the investigation and decision making process leading to a proactive environment.
Benefits
Ongoing increases in productivity ranging from 60% plus
You have undoubtedly achieved reduction in costs, reduced overheads and resulted in increased productivity.
Read our reference from Hammond
Homebase
Many thanks for your help and support as Project Manager ... I'm pleased to say that the project was delivered on time and in budget.
Task
To provide support in the implementation of a new 3PL startup.
Solution
To support the key stakeholders in ensuring their requirements were achieved in the start up of
a 3PL operation and drive forward required changes to maintain high service level standards.
Benefit
A solution that correctly matched the client’s requirements and was implemented on time and in budget.
Read our reference from Homebase
Inalfa
The Problem Solving and Continuous Improvement training has proven to be a great success with all participants.
Task
To provide first line supervisor training in the understanding and implementation of Continuous Improvement.
Solution
The application of a training programme that provided hands on practical learning, combined with on the job problem solving to demonstrate a 'real life' solution.
Benefit
By experiencing the application of Continuous Improvement in a familiar environment plus the theory of how it should be applied brought long term understanding and appreciation of the benefits.
Read our reference from Inalfa
Jorc
Turnover doubled with two years
Task
The dissemination of the business by transferring manufacturing centres to Croatia, Germany and Holland required a unified approach to quality and the achievement of ISO9003 with zero defect delivery requirements.
Solution
A re-appraisal of the systems and procedures employed and a focused emphasis on ongoing system analysis and applied continuous improvement. This was supported by skills training for both staff and operators, combined with EDI communications of technical data and stringent performance targets.
Benefits
Zero defect culture and turnover doubled within two years.
During 1997 our company achieved ISO 9002 accreditation with thehelp and assistance of Anchor (MSI) Ltd ... via their transfer of learning approach and support at all stages produced an efficient implementation which led to eventual accreditation.
Laddaw
Task
To reduce product damage caused by poor handling techniques, improve material flow through the distribution centre and achieve real next day supply to outlying service centres, retrain operators in new techniques.
Solution
- Redesign of the Distribution Centre to improve handling techniques.
- Maximisation of existing warehouse volume increasing capacity by 40%, plus initiated stock control/purchasing redesign, preventing warehouse relocation.
- Introduction of team cell working and change in operating hours to achieve real next day delivery.
Benefits
Significant reduction in product damage and elimination of requirement to use outside storage or move premises. Improved customer service levels.
Thanks are due to both Terry and Mark for the improvements you have helped our business attain.
Read our reference from Laddaw
Littlewoods
We began the year with a policy of redefining Continuous Improvement as it applied to our distribution operation. We have ended the year with a well-defined programme and trained staff able to undertake their own problem solving routines.
Task
To provide interim management support to a new Distribution Centre to ensure the operation ran smoothly through the Christmas peak.
Solution
A 6 month assignment working with a new management team and providing support and direction to ensure the Christmas peak period was managed successfully.
Benefit
Christmas period despatches were achieved with all vehicles meeting scheduled targets, plus, via mentoring to the newly appointed management team, the foundations for further development were established.
Read our reference from Littlewoods
Pretty Polly
Overwhelming support for Continuous Improvement
Task
To introduce the entire management structure to the concept and advantages of pursuing a Continuous Improvement programme and develop an understanding of the tools and techniques operating within a problem solving programme.
Solution
To provide a training programme utilising the Anchor(msi) Ltd’s C.I. system. This combined The Challenge (a business simulation), with detailed instruction of the techniques required to operate a systematic Problem Solving and Continuous Improvement programme.
Benefits
Overwhelming support for the introduction of Continuous Improvement into both the factory and administration.
Thanks to you and your team for introducing us to the benefits and techniques of effectively applying Continuous Improvement into Pretty Polly. Your impact in encouraging us to continue the Continuous Improvement process has been significant.
Read our reference from Pretty Polly
Clares Retail Equipment Ltd
Significant reduction in transport costs
Tasks
- To reduce inaccuracy at point of despatch, supply accurate management data and improve customer service levels.
- Specification and implementation of software design for a bar coding system with hand held data capture system to control the shipment of product.
- Redesign of warehouse to incorporate customer specific despatch bays.
Benefits
- Reduction of picking and delivery errors.
- Significant reduction in transport costs for non-budgeted trips.
- Improved customer service levels and customer perception of quality.
Securicor
Installation time reduced from 14 weeks to 2 weeks
Tasks
- To provide operational management for the start up and establishment of a new convenience ATM operation.
- To reduce installation time and improve service levels to maximise profitability.
Solution
Reorganisation of the supplier base with the establishment of supplier SLA’s and through the use of The Challenge business simulation, develop an understanding with the suppliers of their importance in the supply chain, and their contribution to the success of the venture.
Benefits
Installation time reduced from 14 weeks to 2 weeks
We have undergone tremendous change over the last few months and your assistance in creating a stable environment and a rugged structure has been invaluable. I have personally found your pragmatic and enthusiastic approach very refreshing.
Read our reference from Securicor
W P Stainless
Task
To develop the operation and generate efficiency improvements to meet entry requirements to supply OEM’s in the automotive luxury car market.
Solution
Within the existing management team and workforce, we utilised the structured application of Problem Solving and Continuous Improvement to redesign the factory layout and improve output and quality and introduced key performance indices to monitor progress against target.
Benefits
As well as benefiting from the new layout and quality improvements, better communication was established through identification of company and staff needs and the introduction of regular briefings to keep staff up to date with company progress.
Robinson Healthcare
Lower cost operation
Task
The design and implementation of a new warehouse operation, plus the successful relocation of the existing warehouse to a new site
Solution
To manage the existing operation while developing relationships with the contractors in the specification and delivery of a new fully operational site, plus the organisation of the management and operational structure to deliver better service at lower cost
Benefits
Lower cost operation plus improved customer service levels.
| Waste down by 30% | Cost savings of 56% |
| Productivity up by 300% | Process changeovers improved by 49% |